Job Details
Jeremy Wright, Member of Parliament for Kenilworth & Southam, is looking to recruit a caseworker to join his constituency office based in Kenilworth, Warwickshire.
The ideal candidate will be bright and enthusiastic, highly organised, and with a keen interest in helping people. Some experience of working in a political setting would be an advantage, but is not a requirement. Full time is preferred – but part time hours may be available for the right candidate.
Candidates would ideally have an understanding of the following - good customer service, problem solving, knowledge of the benefits system, local government issues or knowledge of handling casework. Full training will be given.
Key responsibilities include:
• Drafting correspondence on behalf of the MP
• Attending surgeries and other meetings as appropriate
• Taking phone calls from constituents
• Getting to know and understand local issues, so that local knowledge is reflected in case handling
• Keeping accurate records in our casework management system and monitoring case progress
• Drafting social media posts on local issues and events
• General office administration
The successful candidate will:
• Be sympathetic to the values of the Conservative Party
• Have excellent communication and interpersonal skills, as well as be a team player
• Have some experience of working with members of the public
• Taking initiative and work proactively to manage competing deadlines, to prioritise tasks and work independently
• Have an excellent attention to detail, especially in written communications
• Have the ability to work in a sensitive and confidential manner at all times
• Excellent IT skills including Microsoft Office packages
• Understand the importance of good customer services
This is a rewarding role working with a lovely team.
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 5 December 2022
Interview/Start Dates
Interviews will take place as soon as practicable, with a view to the successful candidate joining the team as soon as possible.
Application Details
Please email your cover letter outlining why you would be suitable for the position and your CV to [email protected] with the subject line " 'YOUR NAME': Caseworker Application.
